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Customer Comments"I have been very impressed and satisfied with the MaddenCo implementation....
Denny and Mark were a perfect fit (for implementation). Their experience/knowledge of the software and the tire industry were obviously a big part of our success thus far....Shaun was a huge help as well; we had a few late nights getting everything to work, but I could not have done it with out him.
I speak for [Tire Town management] that we all look forward to growing with Madden Co. " "I'd like to let you know what a pleasant experience our conversion to the ASP solution with Maddenco was. ...[W]e were able get the conversion complete on time and on budget - in part thanks to some late-night efforts by Kim and the Maddenco crew.
Since the conversion, as promised, our response times have improved dramatically versus our in-house AS400, and downtime is nonexistent. I'm also happy that we aren't having to deal with updates and backups,
and the ever-present worry of some kind of catastrophe with our old machine." ""The ability to process national account delivery receipts thru the MaddenCo system is one of the best features of the system. Since we have been processing the DRs automatically, it has saved time allowing us to be more productive in other areas. This interface automatically posts the credit memos to the correct invoice saving a lot time keying manually the credit memos. For the credit memos within a set percentage of the amount of the delivery receipt, the system posts it without anybody having to even look at it." He adds that 60 man-hours a day is pretty accurate estimate of the time savings. Southern Tire Mart processed over 7,000 automated DRs thru POS in November of 2005." "Migrating from an internal IBM P6 environment to the MaddenCo ASP model
was an easy decision for Snider Tire. The overall cost savings, increased system integrity as well as the support team at MaddenCo will enable Snider Tire to continue to service the customer at an even higher
level of satisfaction." "Rolling out such a complete system at each of our [36] locations simultaneously [in 90 days] was a big project for both companies. MaddenCo’s experience in this business and organized approach was able to guide us through the conversion in a short timeframe. We are looking forward to growing our business with the Tire Dealer System." |